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Norton Anti-virus is blocking my email...

For Norton AntiVirus 2002 or 2003

  1. Quit Outlook or Outlook Express.
  2. Start Norton AntiVirus.
  3. Click Options.
    If a menu appears after you click Options, then click Norton AntiVirus. The Norton AntiVirus Options dialog box appears.
  4. In the Internet section, click Email.
  5. Clear the Scan incoming email check box and the Scan outgoing email check box.
  6. Click OK.
  7. Close Norton AntiVirus.

For Norton AntiVirus 2000 or 2001

  1. Quit Outlook or Outlook Express.
  2. Start Norton AntiVirus.
  3. Click Options.
  4. Do one of the following:
  5. In Norton AntiVirus 2001, clear the check boxes that correspond to the protected e-mail clients.
  6. In Norton AntiVirus 2000, clear the Enable email protection check box.
  7. Click OK.

For more help, consult one of these pages:
Microsoft's article
Symantec's article


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Last updated 04-Aug-2003

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